Reservation Policies
If you plan to arrive before 3:00 pm and your room is ready, we will be glad to welcome you to the inn; if your room is not ready, we will be more than happy to store your luggage.
If you plan to arrive after 8:30 pm, please call us at (555) 555-0123 so that we may coordinate your check-in with our overnight manager.
Check-out time is 11:00am.
One Night Deposit Required at Time of Booking
At time of booking, we require a credit card deposit equal to the first night’s stay, plus tax. At check-in, you will be charged the remainder of your stay.
All reservations must be guaranteed with a credit card regardless of how the final payment will be made. If paying with cash, a deposit equal to the room, tax and $100 per day towards incidentals will be collected.
Please notify the inn prior to arriving if you intend to pay for your stay with a gift certificate. Holidays, special events and group bookings have separate deposit and cancellation policies; please contact the inn directly for details.
Seven Day Cancellation Policy
If you cancel your reservation seven days or more prior to your arrival date, your initial deposit will be refunded minus a $25 processing fee.
If you cancel within seven days of your arrival date, or fail to cancel and fail to arrive, you will forfeit your deposit and be charged for all nights included in your original reservation. Please allow 7 to 10 business days for a refund to be applied to your card.
Group Reservations
Three or more rooms, either booked together or individually by parties travelling together, constitutes a group reservation. Group reservations may require payment at the time of booking and a 45-day cancellation policy. If you reserve three or more rooms, you will be contacted and a contract will be required.
Holiday or Special Event Periods
Reservations during special event or holiday periods are subject to a longer cancellation policy. A minimum night stay may be required, and early departures will be charged for the original reservation.
Extended Stays & Early Departure Policy
Reservations for seven days or more are subject to pre-payment of the entire amount at the time of reservation, and a 14 day cancellation policy applies. Cancellations 14 days or more before arrival are refunded minus a $25 processing fee; cancellations within 14 days forfeit 50% of the entire amount of the stay, plus tax.
Once checked-in, early departures are charged for the entire length of the original reservation.
Occupancy Tax
Transient occupancy tax is charged on the room rate only. The Marigold Mansion Inn does not require or assess any additional fees such as a resort or amenity tax.
Third Party Reservations
We highly recommend that you reserve directly with the inn to receive the best rate. If you book through a third-party agency and need to cancel or modify your reservation, you must do so through their website.
Guest Identification Required
Guests are required to present a valid identification at check-in that matches the name on the reservation as well as the credit card used to pay for the guestroom.
Smoke-Free Inn
The Marigold Mansion Inn is 100% smoke-free. If smoking occurs, there will be a $200 cleaning fee per night added to your folio.
Additional Guests
Room rates are based on single or double occupancy. A third guest in the room is a $45 + tax extra person nightly charge. Non-registered guests joining you for breakfast are $28 per person, with advance notice to the innkeeper.
Rollaway beds are available for some rooms; please refer to the room details.
Children Policy
The Marigold Mansion Inn is regarded as a quiet escape and romantic getaway, and we work hard to foster that environment. As much as we love children, it is not an appropriate place for children under 10.
Photography & Outside Guests
We do not allow outside photographers or group photographs without prior permission of the Innkeeper, and only if no guests are staying at the Inn. A $100/hour fee for use of the grounds applies. To insure privacy, photographs of our guests are not permitted without their prior permission.
Damage Policy
While reasonable wear and tear is anticipated, negligent damages found to be the responsibility of a guest will be assessed and charged to the guest. Please report all spills and damages to the innkeepers promptly.
Dog Policy
We do not have dog-friendly guestrooms at the inn. A service animal, as acknowledged by the Americans with Disabilities Act, is welcome to accompany their owner. Please present proper documents upon check in.
Accessibility
The Marigold Mansion Inn has a lift from the street to the first floor of the building, and the Marigold Suite is a full wheelchair friendly room.